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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Asian prat customer
Working for a certain "complete communications company" (yeah, right) a while back and there was a promotion where people who had a phoneline provided by us were entitled to a free dialup Internet connection.
One guy rings up, some daft asian fart, starts reeling off his issue.
"Hi this is Jeccy, how can I help?"
"Oh hello, this is Daft Asian Guy, I have seen your advert for free Internet if I have a phoneline with you, is that right?"
"Yes, that's correct, all we do is that we send you the Installer Disk, follow that through and that will connect you up ok."
"I will take it."
"Ok, I'll need to take some details, can I take your address."
"I'll give you a delivery address for the computer."
"Eh? How'd you mean?"
"I want you to send the computer to this address."
"We don't supply the computer sir, just the disk to install on a computer."
"Your advert does not say that."
"Errr, yes it does. It lists the minimum specs required for a computer to use this free service."
"No it doesn't."
Me reading from a poster opposite me "Needs at least Windows 95, 32mb ram and at least a 33.6k modem..."
"I want to speak to your manager, I want my free computer!"
"Just passing you over now...."
Got hold of a female manager who liked to be called "TJ" for her initials (or as I liked liked to think as in Hooker).
She plugs in a headset and in her whiney voice "Hi you're through to TJ, how can I help?"
"TJ? That's not even a name!"
She shrank in her seat as I had to stifle the laughter....funnily enough he never got his computer from us. Who'd have thought :p
(, Tue 9 Sep 2008, 9:47, Reply)

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