Call centres
I worked in a call centre for a major online advertiser for a 6 month temp contract this year as a gap year. Earned some money, got some CV-worthy experience. It was complaints (outgoing calls fortunately) and it wasn't immense fun.

Half the b3tards here appear to be phone monkeys, but for the other half who think they are big and clever for screaming down the phone at said monkeys, you aren't. Most of the people you are speaking to are temps who don't give a fuck either way, but shouting will upset them. Being nice will make them happy, and will probably get you your way, but personally attacking them does not help, and doesn't make you any less angry, does it.

And for the record, you won't see me in court.

/rant (apologies to all those who are nice to the poor call centre people. You really are appreciated)
( Soggy, Tue 9 Sep 2008, 11:43, Reply)