Customers from HellThe customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
(
chthonic, Thu 4 Sep 2008, 16:42)
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Not a customer from hell...just an idiot or 2I work in a voice-over recording studio and one of the services we provide is recording on-hold messages for companies (...Please continue to hold. We really value your call.... that sort of thing). To go along with this we also supply either CD players or mp3 players to host the on-hold message.
I took a phone call one day that went something like this...
Me: Hello how can I help you
1st man: Hello. I work for (insert major blue chip company name here) and we're buying an mp3 player from you for our on hold system. Can you tell me what kind of files that uses?
Me: errr...? MP3s. (thinks -Is this a trick question?)
1st man: Hmmph..(lots of I don't understand oos and ahs)...just a minute.
(sounds of phone being passed to someone else)
2nd man: Hello. I'm buying an mp3 player from you and need to know what kind of files it plays...
(Sounds of me repeatedly banging my head on my desk).........
(, Tue 9 Sep 2008, 11:55, 1 reply)
To be fair......a lot of players do support other file types.
(, Tue 9 Sep 2008, 12:21, closed)
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