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The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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As I regularly bombard these illustrious pages with tales of my ever increasing Chinese food addiction, always obtained from my local (sainted) Eastern Star, I tend to gloss over the quality of service I am provided with; and how I in turn try to make their wonderful lives as easy as possible.
Besides being an excellent tipper and always having the exact money available, this is how the telephone order conversation has ‘evolved’ over the years
2 Years ago and before:
ES: “Hello, Eastern Star”
Me: “Hi, I’m like to order some food for delivery please”
ES: “No problem sir, what would you like?”
Me: “I’d like a special Chow Mein, Extra Noodles, A portion of chips and curry sauce please”
ES: “Excellent sir, Can I have your address please?”
Me: “It’s Number 4, ******* Close”
ES: “Very Good sir, It will be there in 20 minutes”
Between 1 and 2 years ago:
ES: “Hello, Eastern Star”
Me: “Hi, I’m like to order some food for delivery please”
ES: “No problem sir, what would you like?”
Me: “I’d like a special Chow Mein, Extra Noodles, A portion of chips and curry sauce please”
ES: “Oh, is that Number 4, ******* Close?”
Me: “Why, yes it is!”
ES: “Very Good sir, It will be there in 20 minutes”
Between 6 months and 1 year ago:
ES: “Hello, Eastern Star”
Me: “Hi, I’m like to order some food for delivery please”
ES: “Number 4? The usual?”
Me: “Yep!”
ES: “20 minutes”
Last six months:
ES: “Hello, Eastern Star”
Me: “Hello!”
ES: “20 minutes”
By next week I want to either trim it down further or I’m going to set up a sort of ‘Bat Signal’ that I can shoot into the night sky, thus saving me the effort of that one word.
What can I say? – I’m a (big, fat) creature of habit
( , Tue 9 Sep 2008, 12:53, 10 replies)
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There was an off-licence that I used to go to.
I'd walk in, the man would smile and say "The usual?"
I'd nod, he'd give me two bottles of cheap, high percentage vodka, I'd give him £15, say thanks and walk out.
( , Tue 9 Sep 2008, 13:02, closed)
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almost exactly the same story at my local indian.
I'm sure their delivery car knows the way without a driver.
( , Tue 9 Sep 2008, 13:07, closed)
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My mother came to visit me when I was a 'poor, impoverished student' living in (then) trendy Islington (now 'the Faliraki of North London').
As a special treat for her little lamb, wasting away in penury, she took me out to the very excellent Gallipoli on Upper Street for dinner.
'Ah, Mr Boyce!' the enthusiastic front of house chappie bellowed, 'your usual table?'
My mother has been, ahem, dining out on that one for years since...
( , Tue 9 Sep 2008, 13:15, closed)
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a Cat Signal....if teh urban myths are to be believed!
( , Tue 9 Sep 2008, 13:17, closed)
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I was stood in our local chinese takeaway, on the phone to the missus. When I said "what do you want me to get you?" both the missus and the girl behind the counter said "chicken fried rice" in unison. It was a bit freaky from where I was stood.
( , Tue 9 Sep 2008, 13:34, closed)
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yep - me too.
"Hello can i order food for delivery please"
"Yes - chicken chilli massala, king prawn balti bhuna, one rice, kulcha naan and will mr bazza have a peshwari or keema naan with his onion bhaji side?"
"Peshwari tonight"
"good choice,at 134 or are you at the Drax Arms tonight" (yes - they deliver to my local!)
"134 please"
"45 minutes" (we live in the country you see)
All my mates laughed at the christmas card we got from them!
( , Tue 9 Sep 2008, 15:11, closed)
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mmmmm, Gallipoli. I was there but a week ago for dinner. Lurvery food.
*slavers*
( , Tue 9 Sep 2008, 15:27, closed)
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Im customer number 7 at the indian.
Just phone up,
Hello, number 7 here.
Usual
Please
40 mins
Great
( , Wed 10 Sep 2008, 3:51, closed)
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except its the kebab shop that delivers (in a spanking new Merc). He's started bringing bits for the dogs now
( , Wed 10 Sep 2008, 12:34, closed)
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