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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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But no one cares
I used to send out the junk mail for people (only way I could get to the job I wanted).

I'd go to the department that handled replies to find the assortment of sticks, porn, other letters, etc that had been sent through.

They laughed cos people thought they were clever and original, I laughed as it was a sight to see the strange things people sent and all in all no one cared.

When you've spent £200k sending out all those letters, someone posting back stuff for £1 really doesn't matter.

Enough genuine replies come back to make it worth it's while every time, even when less than 1% buy.
(, Tue 9 Sep 2008, 12:56, Reply)

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