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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Open University Residential School
I had the priviledge of working on the OU residential summer schools in the school office this summer. It wasn't a bad job for a student over the holiday - five weeks long and the pay wasn't bad either, and I quite enjoyed myself.

However in the last week, I'd been in an insufferable bad mood all week and was liable to biting anyone's head off that so much as looked at me in the wrong way. So when a student decided to get rude with me 2 days before my contract ended, I decided I was going to get slightly irriated back.

Student: "I'd like to congratulate you on your sense of humour"
Me: "Excuse me?"
S: "I phoned ahead and asked for a quiet room and you've put me in a room where all the students stand outside til 3.30am talking and smoking AND it's next to a bus stop! I phoned the porters 3 times last night to ask the other people to move on and now I have assessed practicals today and I'm tired!"
Me: "Unfortunately I can't control the actions of other students and you have been in that room since Saturday, it is now Wednesday, why have you not asked to move room before now?"
S: *Looks shocked*
Me: "Well I SUPPOSE I can move you to a room at the back of the building but we don't have information on which rooms are where so it will be completely at random and you may end up in a worse place..." *sighing and shuffling through key cards of spare rooms*

At this point the girl I was working with gave me a terrified look and ran across the office and offered to take the rather annoyed looking student across to the porters with the key cards because they would know which rooms were on the back and which weren't.

When I changed the room details in the system later I noticed that the room he had been in was the same room that a friend of mine had been living in all year on campus. This particular friend bats for the other side as it were, so I had great satisfaction in realising that my friend had been having gay sex in this man's bed!!

Length? How would I know?!
(, Tue 9 Sep 2008, 13:08, Reply)

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