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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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I work in the corporate environmental field
On one trip to Jo'burg I visited a plant on a refinery site. Three days before I was due to leave it was on the international news that a gas pipeline on the site had exploded during maintenance leading to headlines such as "explosion kills six people, over 100 are injured and at least nine are missing".

Three days later, when I arrived the plant was back up and running. It was explained to me that it was ok because "they were blacks".

Valves used to blow and the gas analyser I had showed toxic levels of various nasties in the atmosphere INSIDE the buildings that people worked 12+ hours within. I felt very unsafe for that entire month that I worked there and only really relaxed when I was back in my bed on the plane home.
(, Tue 9 Sep 2008, 15:33, Reply)

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