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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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not a playpark
A few years ago i used to have a mate who worked in a large bed and bedding retailer who relate the following tale to me.

It was the middle of summer so the staff had permantly left the automatic doors in the open position to get a bit of a breeze through.
Near the doors they had one of their display beds made up with a nice white bedspread and sheet/pillowcase set. This was not cheap linnen by any stretch.

Across the carpark the family from hell arrive. Surprisingly they wernt the usual chavtastic council estate family that you would expect. So mum , dad , daughter and Damien get out of the car.
Young Damien is off sprints across the busy carpark , through the doors and takes a leap at the bed.

Unfortuantly he misstimed it a lot and ended up going facefirst into the headboard. A very solid wrought iron headboard.
lots of claret spills from Damiens nose and mouth, all over the expensive bedding.

Lots of comotion and the parents make an entrance. Mum takes one look at the scene , sees my mate (being the nearst staff member) and starts to scream abuse at him.

Apparently it is all their fault for not looking after their offspring , despite the fact that he was in the shop for all of 3 seconds before royally fucking his face. Despite the fact that the shop is a erm shop and not some soft play ballpit. Despite the fact he was out of control. Despite the fact HES YOUR FUCKING KID.

The parents take their offspring and fuckoff calling the staff all sorts of names.

Did i mention the now ruined bedding that now resebeles a Jackson Pollock painting.
Did the parents make any offer to compensate the shop for the loss of this ? Did they fuck.

Still at least it taught damien a lesson hopefully. Or perhaps next time a car will clean him up in the carpark instead.
(, Wed 10 Sep 2008, 10:00, Reply)

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