
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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So in the 2 month fault period and numerous conversations with staff not one person even hinted at the possible mention of a computer?
Even in the most shoddy of tech support centres someone must have mentioned that previously?
( , Wed 10 Sep 2008, 14:15, Reply)
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