Customers from HellThe customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
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chthonic, Thu 4 Sep 2008, 16:42)
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Drifting off topic slightly..."Good morning, Dover Library, *me* speaking, how can I help?"
"Hello, it's *someone* from the contact centre here. I have a call for you".
Well yes, the ringing phone had already suggested that notion to me.
(, Wed 10 Sep 2008, 15:11, Reply)
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