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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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How could I forget this?
I work for a software company and we take quite a few calls every day. One of my favourites is:

*Ring* Hello?
"Hello, It's *company* I've got *name* for you."

...Ok.

So you call me up, and expect me to hold?

What?

Are you really that lazy that you can't pick up the phone and call our number yourself? I'd understand if it was hard to get through, but only 5 people or so work here for god's sake, and the person who picks up the phone is usually the one you want to speak to.
(, Wed 10 Sep 2008, 15:39, 1 reply)
I fucking hate this
our boss and his PA do it occasionally

makes me insane.

mind you, I've seen his PA take an enormous mouthful of baguette before answering the phone. almost looked deliberate...
(, Wed 10 Sep 2008, 15:41, closed)

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