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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Nice man, actually. But it could have gone on forever in a pointless loop...
A friendly Mancunian man had called in to ask why he was unable to get a mobile phone signal. I asked him how long the problem had been persisting, and he explained he was staying away from home with work, and he lost the signal whenever he was in a particular area. I thought I’d better look at the coverage map, and check on the transmitters in the area to see if they were working properly.

“Where are you staying at the moment?” I asked.

“Err…” he replied.

I gave him a minute to remember the place name.

“So…” he said awkwardly, after a pause. “Are there any problems in the area?”

“Where, sorry?” I asked, confused.

“Err…”

I was perplexed, and thought he must have a few issues with his memory.

“…Sorry, whereabouts is that?”

“Err! In Scotland!”

“Oh!” I said, suddenly realising. “Ayr! Oh, I am sorry. I thought you were saying ‘err..’, you see – as you were remembering the place name!”

“Oh, oh yeah, actually, that happened the other day, when I was asking for directions from a man – when I was driving up here…”

If it had happened before, you'd think he would have twigged, maybe...
(, Wed 10 Sep 2008, 16:53, Reply)

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