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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Halfords.
When I started, the badges had first AND surnames on them.
I dont bloody well think so. Im not having these nutter chav psycos knowing my full name.

Soon enough they were changed to just first names, but even these were rarely worn.

They would say "dave said I could have 20% off" to the till girl or "Dave said I could return this old crap with no box or recipt when I called earlier" after they had walked into the store and spotted a badge at random and then spoken to someone else etc etc. which was always bullshit, but had to be checked, so we stopped the badges and all that sort of shite ended.
(, Wed 10 Sep 2008, 21:49, Reply)

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