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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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I found the bug.
A couple of years ago I had written a web application for a customer. On the Friday I had pushed some minor enhancements out.

Just as I was heading out the door to get lashed an e-mail dropped into my inbox from the issue tracker saying that the Logout link was missing.

I didn't have time to look at it and I spent all weekend racking my brain as to what I could have done to cause this erroneous behaviour.

So first thing Monday morning I jump on the application and login and lo and behold the Logout button was still there.

Back on the issue tracker I noticed that there was an attachment. I open it up and staring at me is a screen shot of one the pages. Sure enough the Logout button was missing.

Which really wasn't much of a surprise as the screen shot was of the the login page. Stupid twunts.

Anyway I closed the issue, marked it as fixed and said it was a bug between the keyboard and the chair.

The following meeting they asked for more details on the bug. I just smiled and said it was very technical.

With hindsight I'm glad they weren't able to pick on my not-so-subtle slur.
(, Wed 10 Sep 2008, 22:48, closed)

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