This reminded me of our local Wetherspoons
Especially the 45 minutes wait and Friday 5pm staff training...

Seriously though, the first time I went in the place I ordered a bottle of Becks, 2 bottles of Newcastle Brown, and the haggis special.

The twat serving (I found out later he was the duty manager) came back to me 3 times to say "What else was it?"

When I finally had me order, I headed out to the smoking area, telling him he was inept.

3 minutes later he came up to me and asked, semi aggressively "What do you mean by that?"

Taking a swig of beer I replied: "Inept: incapable of doing your basic job."

Not quite a dictionary definition, but it did raise a chuckle amongst the smokers present at the time.

Our Wetherspoons is called 'The Weeping Ash', more commonly known as 'the Gash' which describes it rather well.
( snee held his breath since, Mon 10 Feb 2014, 7:35, Reply)