NTL customer complaints dept
Thinking back this job still baffles me.
I got a call from an agency one day asking if I could start a job just 2 hours later at 2pm. So from my student daytime slumber I managed to present myself at the NTL (cable TV & phone) office in Watford.
I was sat at a desk and told to open the post that came into the office and sort it into categories; payment, tv complaint, phone complaint, account change etc. I was told next morning I should arrive by 7:30am.

So that is what I did. 7:30am on the dot I arrived at my desk and sat there. My arrival was acknowledged by someone of sufficient authority to corroborate my hours, however there was nobody to actually give me any work. More to the point the post didn't arrive until 8:15am. When it did I had it all sorted in about 15 minutes and again had nothing to do until second post (remember that???) arrived about 11:30am.

There was a computer on my desk, and despite most likely being the most qualified person in that office to use one (I've now worked in IT for 12 years) I was not allowed to use the computer, not even switch it on. SO I'd sit at that desk watching other people around me struggle to use their PC's and holding back the urge to help (interfere). Every day there literally wasn't more than 30 mins work for me to do. After a month I had to pack it in as it was numbingly dull, thing is if I could have read a book or done something it would have been ok, but I had to sit there all day ready to work but with no work.
(golddust QOTW now revolves around being a cunt, Thu 9 Sep 2010, 15:20, Reply)