Expensive Mistakescoopsweb asks "What's the most expensive mistake you've ever made? Should I mention a certain employee who caused 4 hours worth of delays in Central London and got his company fined £500k?"
No points for stories about the time you had a few and thought it'd be a good idea to wrap your car around a bollard. Or replies consisting of "my wife".
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chthonic, Thu 25 Oct 2007, 11:26)
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Sky Broadband......are no better. Seven months of hassle because they ballsed up my account and couldnt set up a swap from my old provider. I wont go into it because it makes me very angry indeed.. Same kind of phone-monkery and bullshit - Explaining the WHOLE story to every new monkey who promised to sort it, and then didnt.
I think its cheaper to hire Call Centre staff to give you the run around and lose you until next time you call than actually investing in the infrastructure to do things properly in the first place. In fact, theyre making a tidy profit on the calls.
The only message they understand is 'Cancellation'. Fuckers.
(, Fri 26 Oct 2007, 12:49, Reply)
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