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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
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My Mum
She is not brilliant with computer, she basically doesn't care enough about them to be interested and learn stuff. So she will call me or if i am in the same house and say things like "I clicked on it and it didn't work", which would be fine if I was watching her but i would normally be in a different room. She also has a knack for read out all the information on the screen that I don't need to know while managing to ignore the key bits I do need to know. Or in the case of the time she needed a had to send a fax from the puter telling me why she was sending it, who it was being sent to (and a bit about them), why they need it, what it said and some other stuff I have forgotten. What she did not tell me was what needed to be send and the relative number. I digress

As her IT guy she rented my services out to a friend of hers, there family computer is having issues and not connecting to the internet. So we arrive at there house. I am lead to the computer in question. I have a look at it, check setting, suggest they by a new one (it was very old and quite shit), looked at the setting on their son's machine, offered to do a clean install etc etc. Nothing seemed to be working. After 45 minutes my mum wander in and says "oh when i have problems like this i check the connections" at which point the husband of her friend reaches over to the router and pushes the cable properly into the machine and it works. Doh.

Me 0 mum 1

oh and she once asked me to stop surfing porn as she was getting so much porn junk mail in her hotmail account.... I helpfully explained my surfing habits were not influencing her junk mail.
(, Thu 24 Sep 2009, 15:23, Reply)

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