IT SupportOur IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
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Scaryduck LIKES EGG, Thu 24 Sep 2009, 12:45)
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Always proof read your emails before hitting send.As with a good portion of us here, I work in IT support. Most of the time I find myself droning "have you tried turning it off and on again" down the phone n times a day, along with quite openly taking the piss out of the people I'm doing support for. They seem to quite like it for some reason.
Occasionally, I'll manage the email stack. Most of the things that come through are quite mundane- explaining the problem, and asking us to fix it as soon as possible. So far, so usual. Some of them are a little more apologetic in tone, although sometimes comically so. Such as the example below:
"I'm terribly sorry, I appear to have a cock up my end..."
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jim_bob can herd cats., Thu 24 Sep 2009, 16:22,
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