IT SupportOur IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
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Scaryduck LIKES EGG, Thu 24 Sep 2009, 12:45)
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No-one else seems to have referred to it yet, so I'll get it inI always liked the "Layer 8 error".
Explanation for the uninitiated.
The OSI Reference model for networking is basically a way of illustrating communications between systems. They run from layer 1 (Physical) to layer 7 (Application) with each layer up the chain encapsulating and abstracting the lower levels.
Anyway, the layer higher than layer 7 would be by extension the user, and a layer 8 problem is a nicely politic way of describing the end-user as a dumbfuck.
(, Thu 24 Sep 2009, 16:41, 1 reply)
If it's a software issue, I usually say..Press F1 and start reading..
People are so lazy, they'd rather ring you and ask instead of looking at essentially what is right in front of them.
(, Thu 24 Sep 2009, 16:56, closed)
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