Way back, when I was a sprightly 20 year old
I worked at Comet. I'd initially applied to work in the computer department, but being the sexist place it is and even though I was better qualified than the moron they did employ, I was given a job in admin instead.
Said moron used to come to me if there were any customer issues with their brand new '486 machines (yup, that long ago) and ask me to deal with it.

Got a call one day from a customer who was trying to install Windows '95.......

Me: "How can I help you, sir?"
Cust: "I'm trying to load Windows but it's not loading"
Me: "Ok sir, let me go over the instructions with you"
Cust: "Ok"
Me: "Now, I assume you've put the CD in the CD drive?"
Cust: "Yes"
Me: "Blah blah wibble, right, is it loading now?"
Cust: "Yes"
Me: "Ok, you do realize it's going to take about an hour to load, so why don't you call me back in an hour"

15 minutes later........

Cust: "Yeah, hello, it's me again"
Me: "Hello sir, what can I help you with?"
Cust: "I still don't have Windows on my computer"
Me: "Well sir, you have to wait for the program to finish loading"
Cust: "I don't want to wait that long, so I took the CD out, so why isn't it loaded yet?"
Me: "........."
( Batshitmentalist is sane for once, Thu 24 Sep 2009, 18:20, Reply)