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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
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My Job
I work for the IT Team in a prestigious department at a local government office.

Things I encounter:-

1. "I need to scan something in." OK, says I, I'll help you. "Hang on," says she "I'm just printing it out..."

2. No, says I, your computer isn't broken, you just need to plug it in. (More times than I'd like to remember)

3. What? says I Your phone is broken? So how are you calling me? At which point they hang up.

4. "Hello, is that IT Services?" Yes says I How can I help you? "Oh, thank God... Where's Wales?"

Before working at this particular council (and I hasten to add they are on the whole pretty good) I worked at an electronics store (which, I hasten to add wasn't very good). My favourite recollection of that time went thusly....

"Which kettle is the fastest?" said the patron. I dunno. said I Let's line them up and find out...
(, Sat 26 Sep 2009, 20:41, Reply)

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