IT SupportOur IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
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Scaryduck LIKES EGG, Thu 24 Sep 2009, 12:45)
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IT SupportHaha yes - I used to work at the branch that rhymes with a large industrial town oop North. Used to drive me nuts having to dial India, when the bulk of the IT dept (at that time) were actually just a floor above us (3 hours for a replacement keyboard via ticket system compared to 5 mins nipping upstairs and asking the boys if they had a spare). Mind you, having overheard some of the calls my IT illiterate boss made, I think at times the phone support guys more than earned their money.
Examples: Can't change a font? Keep overtyping and erasing text in a document? Rather than ask around the IT literate staff in the immediate vicinity - phone IT support! "The Internet" (aka his browsing) is slow (bear in mind that there were several thousand users on the network and browsing was proxied via the US)? Phone IT support to "speed the Internet up"!
Fun fun.
(, Tue 29 Sep 2009, 12:57, Reply)
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