tickety boo
i work in a box office in the west end for a prestigious and expensive theatre venue. We have to process applications that the Mr and Mrs general public send in for various over-blown producions. The form isn't the easiest thing to understand but anyone with half a brain can sit down and work out where it reads "production" you are supposed to write in the production you want tickets for. and similarly, the "number of seats" box is where you are supposed to indicate how many seats you require. These forms are submitted with credit card information so we can sell them the tickets when we get the form.
Mr and Mrs General Public arn't the sharpest tools at B&Q but the people i work with have slightly fewer sandwiches at their picnics. We recieved a somewhat annoyed letter from a customer who once they opened the envelope with their tickets in, they found that their form had been processed incorrectly.
Instead of writing all the information about what seats and how many they required etc. into the boxes, they had written simply "Dress Circle, row B please".
At the cost of many thousands of pounds they had been sold about 50 seats, the entire row B, Dress Circle.
needless to say, the 'error' was corrected.
(sushipimp, Sun 9 Jan 2005, 17:09, Reply)