Annoying Sky man and his weird rules
We moved last December, and took our Sky box with us as we were going to get a dish installed at the new place.

Man turns up with dish the week before Christmas, takes one look at the house and says "I won't be able to install this, mate".

He explains that our house is "rendered". This means that the bricks on the outside of the house are really roughly concreted over and painted to give a wanky sandblasted effect. He can't install it himself as Sky only issue their guys with one length of bolt, which won't go far enough into the wall because of the extra centimetre of brick.

So, he gives me the bracket that forms the base on the wall to which the dish is to be attached, tells me to fit it myself and then ring Sky Customer Services. Says the only way they'll be able to sort it out is if I do that and then say "there's already a bracket at my house - can you send someone round to put a dish on it?"

So, I - a mild vertigo sufferer - had to climb up a ladder with a hammer drill, fit it myself and then lie to the man's colleague on the phone.
(dandelionburdock, Mon 16 May 2005, 1:06, Reply)