When working in a hotel
I was working "Inn" this "Holiday" hotel. (Use your brain!)

Sunday mornings used to be a nightmare on reception. Normally you had 150+ out of 165 rooms leaving, the clientele was of the ilk of the chav, gyppo and cheapskate.

It was always the quick way to, instead of printing out the bill for the customer to check (we had dot matrix printers running of a DOS program – it was painfully slow) run through the items that were on the bill, and then state the final total.

Sunday mornings were always the occasion when the bill, according to the customer, was incorrect. Person after person would turn up at the reception desk and deny that they had had any food the night before, they hadn’t touched the mini-bar, they hadn’t had drinks from the bar at 2.00am! It was getting to the stage where we were letting people of with thousands of pounds worth of stuff by the end of the morning.

However, as with all good stories, one morning I snapped. Guy turns up at the reception desk, and as normal I ran through the bill of what he had had. “£65 super-douper cheapo weekend break for 2 adults and 5 children in one room (children stay free), drinks from the bar - £10.90, and dinner £109.80” (Figures have been made up for the purpose of the story).

This is the point where he tells me he hasn’t had dinner. This, I know to untrue. He had had dinner. This I know because I was working in the restaurant last night, and I served him. And the cheap bastard didn’t leave a tip! Even so, he still tries to deny to my face that he had dinner in the restaurant last night.

I was angry at this point. I told him to wait, and went off to get a printout of all of the restaurant bills from the previous night. I then proceeded to go through every bill that was printed out from the night before until I found his receipt, complete with his signature at the bottom of it. I brought the receipt back to him, thrust it under his nose and explained that this was the receipt that he had signed the night before, and that I had remembered serving him, as he had left no tip. Needless to say he didn’t argue about the rest of the bill!

Cue the next person to reception:

“Did you have dinner last night?”

“Yes.”

Nobody was arguing with me that morning!!

Girth, width etc.. etc..
(deane1980 - I wasn't working at:, Tue 17 May 2005, 11:27, Reply)