TSB
Before direct debits, I'd write the cheques for each bill as it came in. I'd take them to the bank once a month on once I'd been paid.

Snotty and loud cashier...

"You could just write one cheque"

Yes but a cheque for each bill means it's easier to check if I make a mistake or forget to pay one.

"Why do you use this credit card"

Me.. no reply

"Ours has a much better interest rate"

Lots of people around me and not wishing to discuss my finaces in front of them... no reply

"Don't you want to save money"

I DON'T WISH TO DISCUSS MY FINANCES IN FRONT OF EVERYONE IN THE BANK THANK YOU.

They also had a girl who used to cold call me at home trying to get me to arrange a meeting with the manager to review my account.

After 5 minutes trying to find out why he wanted to see me. She admits it's to try to persuade me to take out a loan. This happened a number of times despite me asking them not to ring me.

As I knew who the girl was, I went to the bar where she had an evening job. Saying to my wife, "this is the girl who keeps trying to get us to see the bank manager so he can get us to take out a loan"... In front of lots of customers. Suprisingly the phone calls stopped.

I'm now with an internet only bank and don't have do deal with rude people to pay bills and no one tries to sell me anything I don't want.
(Yellow Car is now red, Tue 17 May 2005, 12:00, Reply)