Zap
Is it 5 years I've been lurking here, or more?

Anyway, for my first post, my dad died just before xmas. While we were sorting through his things we found an unpaid utility bill. I sent a grumpy letter to the power company to explain the situation and quoted their customer charter back at them. A week or so later they replied and said that they were going to write off the bill, and also that they weren't previously aware that my dad's last two addresses were part of sheltered housing accommodation complexes. They are now. Power companies are required by law to make special provision for vulnerable customers, such as older people who may only have small pensions to live off. This was too late for my dad but hopefully it'll make a difference to the 40 - 50 other people living there.
(mhoulden, Sun 13 Feb 2011, 3:21, 4 replies)

Flawless victory.
Sorry about your old fella but excellent work on the constructive whinging.
( Dr. Shambolic je suis charlie, Sun 13 Feb 2011, 7:44, closed)

*click*
Very nice. :) Sorry about your dad.
(Sivvus trolley collision in the fruit aisle led to a jam, Sun 13 Feb 2011, 10:01, closed)

Have a hug
and a click.
(all my scars face forward possesses 2.5% of a hyperalloy combat chassis, Sun 13 Feb 2011, 12:40, closed)

*click*
May the heavens rain down sweat meats and radiant jewels upon you.
( brown-wings Made with three kinds of butter, Mon 14 Feb 2011, 9:38, closed)