Dear Caterpillar, my shoes are dirty. Help!
There's a family tradition where my dad buys me, my brother and himself a pair of black Cat boots once every other Christmas.

Only in 2008, I got given brown ones. Crazy times! And they've lasted well but they're dirty as hell. They've become my Festival Boots, Moving House Boots and Muddy Adventure Boots. I've taken them into the Arctic Circle and into the Sahara. And even, once, to Swindon.

While they're relatively intact, they're no longer brown. They're a kind of terran crud avec hint du oil. Try as I may, I can't get them clean.

I sent Caterpillar an email and some photos of me in random destinations, asking for their advice on cleaning.

They replied saying that while they didn't have any tips on how to get them looking new again, they did like my tale, so here's a code for a lifetime discount of 10% on Caterpillar products.

Not 'alf bad for 15 minutes work!
(Miraclefish How appropriate, you fight like a cow, Wed 16 Feb 2011, 12:46, 9 replies)

Good work.
But surely Swindon is worth at least 15%.
( Dr. Shambolic je suis charlie, Wed 16 Feb 2011, 12:54, closed)

hehe
What's the code??
( rofl harris, Wed 16 Feb 2011, 13:01, closed)

I like this because you got something without being negative
It's all very well that a company compensates you when you complain, but for them to say thank you for being a valued customer by giving you a permanent discount is classy. Well played.
( Snappyuk gets BIGGER with free sample., Wed 16 Feb 2011, 13:13, closed)

^This^
Click
( number5 has been fighting tramps and losing., Wed 16 Feb 2011, 13:43, closed)

Anyone want a cheap digger?
It still applies. Probably...
(Miraclefish How appropriate, you fight like a cow, Wed 16 Feb 2011, 15:05, closed)

Hehe, was about to ask!
( eXOBeX, Thu 17 Feb 2011, 0:14, closed)

this is good
we're all told that you get rewarded for niceness, but it's getting rarer to actually see it happen
( Smash Monkey lowering the tone of the whole internet, Wed 16 Feb 2011, 15:24, closed)

I hate to be Mr Cynical (no, really, I do.).
But it strikes me that they may use your testimony, and photographs, in their advertising in future.
That said, I've had a couple of pairs of Cat's and I have to say I prefer them to Dr Martens etc..
(Me, I'm not... in any way intoxicated, Wed 16 Feb 2011, 18:18, closed)

They'd be welcome to.
It wouldn't harm me one iota.
(Miraclefish How appropriate, you fight like a cow, Thu 17 Feb 2011, 9:26, closed)