Ooooh, boy, I got some good ones!
I work for a company that repairs and does RAM upgrades on PDA's/converged devices.

Best one was 2 years ago - when someone sends in a phone for repair, we send them instructions saying what we need (i.e., phone, battery, battery cover. Don't need a SIM card, stylus or memory card). It also specifies that "any packaging you send it with will be discarded" - i.e. the box it comes into our facility in.

Got a phone call one day from a very, very irate lady.

Lady: "I just got a package from you, and it's not what I sent you"
Me: "Ma'am, does that mean we sent you the wrong phone back?" (wondering how the hell that can have happened, we have a rigorous check in/check out procedure)
Lady: "Yes, I sent you it in this packaging"
Me: "Ok, I understand, but is your phone not in the package we sent you?"
Lady: "Well, I haven't opened it"
Me: "Ma'am, maybe you should open the box....ok, see the foam packaging, take the foam off...ok, now.... "_"
Lady: "I DID NOT SEND YOU THIS FUCKING PACKAGE. WHERE'S MY FUCKING PHONE YOU BITCH?"
Me: "Ma'am, please don't be rude to me. Is there a silver electro-static bag underneath the top layer of foam?"
Lady: "YES, BUT I DIDN'T SEND YOU THIS"
Me: "Ok, now, open up the bag....is that what you sent us, and does it have a nice new LCD screen?"
Lady: "YOU FUCKING BITCH, HOW THE FUCK DARE YOU FUCKING SEND ME SOMETHING BACK SOMETHING I DIDN'T SEND YOU?"
Me: "Please, do not be hostile with me, is that your phone?"
Lady: "Oh fuck, yes, why didn't you call me and tell me you were sending it back in a different package?"

And she hangs up. Meanwhile, I'd put it on speaker and the entire office was cracking up.
( Batshitmentalist is sane for once, Fri 31 Jul 2009, 5:48, 2 replies)

I hate stupid people
they need cleansing
(Freddles, Tue 4 Aug 2009, 12:13, closed)

That means 99% of the planets population.
:S
(OvahLairD Whats a delivery tree ?, Thu 6 Aug 2009, 0:34, closed)