Oldies vs Computers
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
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technology is difficult
I was talking an old dear through setting up her ADSL, the phone is on one side of the room and the computer is on the other, so every time I give her a simple instruction she puts the phone down and trots over to the computer. When it's 90% done she comes back to the phone to say she's ready for the next bit, only she sounds like she's talking from the other side of the room. I say "can you hear me?" but she obviously can't because she starts saying - from afar - "hello?! are you still there?!" and is starting to panic. Then suddenly she is coming through loud and clear again. I ask what happened and she says "Oh, I was holding the phone upside down" Yes a corded phone and she was holding it upside down.
( , Fri 22 Sep 2006, 14:31, Reply)
I was talking an old dear through setting up her ADSL, the phone is on one side of the room and the computer is on the other, so every time I give her a simple instruction she puts the phone down and trots over to the computer. When it's 90% done she comes back to the phone to say she's ready for the next bit, only she sounds like she's talking from the other side of the room. I say "can you hear me?" but she obviously can't because she starts saying - from afar - "hello?! are you still there?!" and is starting to panic. Then suddenly she is coming through loud and clear again. I ask what happened and she says "Oh, I was holding the phone upside down" Yes a corded phone and she was holding it upside down.
( , Fri 22 Sep 2006, 14:31, Reply)
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