Oldies vs Computers
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
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Souper Computer
Whilst working on the hell-desk years ago, i got stuck with a weird call - the keyboard was randomly printing out the wrong characters. After about an hour of trouble shooting i was at my wit's end - i couldn't send out a replacement keyboard until i had definatively found the problem.
one thing stuck in my mind though - the problem had occured straight after lunch. i asked her if someone could have messed around with her PC while she was at lunch, they couldn't have, she replied as she's been at her desk all lunch, except for five minutes to get a cup-a-soup, and to rinse the keyboard.
I asked exactly what she meant by that. She told me that she had spilled some cup-a-soup on the keyboard, and taken it to the kitchen area to rinse the cup-a-soup out of the keyboard! She was really sure she's gotten all the bits out, so that couldn't be the problem.
I explaind that that wasn't actually covered by the warranty. She was not impressed.
( , Fri 22 Sep 2006, 14:48, Reply)
Whilst working on the hell-desk years ago, i got stuck with a weird call - the keyboard was randomly printing out the wrong characters. After about an hour of trouble shooting i was at my wit's end - i couldn't send out a replacement keyboard until i had definatively found the problem.
one thing stuck in my mind though - the problem had occured straight after lunch. i asked her if someone could have messed around with her PC while she was at lunch, they couldn't have, she replied as she's been at her desk all lunch, except for five minutes to get a cup-a-soup, and to rinse the keyboard.
I asked exactly what she meant by that. She told me that she had spilled some cup-a-soup on the keyboard, and taken it to the kitchen area to rinse the cup-a-soup out of the keyboard! She was really sure she's gotten all the bits out, so that couldn't be the problem.
I explaind that that wasn't actually covered by the warranty. She was not impressed.
( , Fri 22 Sep 2006, 14:48, Reply)
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