Oldies vs Computers
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
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Dumb Polish punter
I don't think that he was dumb because he was Polish, but he WAS dumb. I was answering a call at our other site, a good 20 minute walk away. I was going there because i'd received this call. "Hello, my mouse is the wrong way round, can you fix it". Now, rather than try and talk the punter through the hideous complexities of changing the right and left click order of his mouse in the control panel i thought i'd go and do it for him. I arrived and began to fix the problem, but was dismayed to see that the left and right clicks were in their normal place. I asked the punter about this and he said.."Oh no, the clicks are fine...but look the mouse is on the wrong side.". The mouse was on the left hand side of his keyboard and he wanted it on the right. I picked it up and put it on the other side. He said "Thank You". I stared dumbfounded. He was using a laptop too. What kind of pillock do you have to be to call IT to move your mouse from one side of your laptop to the other? I left the helpdesk that week and have never been back.
( , Fri 22 Sep 2006, 17:19, Reply)
I don't think that he was dumb because he was Polish, but he WAS dumb. I was answering a call at our other site, a good 20 minute walk away. I was going there because i'd received this call. "Hello, my mouse is the wrong way round, can you fix it". Now, rather than try and talk the punter through the hideous complexities of changing the right and left click order of his mouse in the control panel i thought i'd go and do it for him. I arrived and began to fix the problem, but was dismayed to see that the left and right clicks were in their normal place. I asked the punter about this and he said.."Oh no, the clicks are fine...but look the mouse is on the wrong side.". The mouse was on the left hand side of his keyboard and he wanted it on the right. I picked it up and put it on the other side. He said "Thank You". I stared dumbfounded. He was using a laptop too. What kind of pillock do you have to be to call IT to move your mouse from one side of your laptop to the other? I left the helpdesk that week and have never been back.
( , Fri 22 Sep 2006, 17:19, Reply)
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