Oldies vs Computers
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
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Internet Down!
I once worked for an ISP who will remain unnamed. Not only was I the Helpdesk Manager but I was the last line of defence should calls get too hectic. One day our switch broke basically meaning customers couldn't connect to the net. This old lady didn't really understand and was addement on getting me to check the settings on her machine that had been working till this morning!! As you can imagine we had hundereds of other people calling and to get this old dear off the phone I had to tell her that "The whole Internet is down today and nobody can get on" Strangely enought she took this as a solution and went on her merry way ?!?
( , Mon 25 Sep 2006, 10:07, Reply)
I once worked for an ISP who will remain unnamed. Not only was I the Helpdesk Manager but I was the last line of defence should calls get too hectic. One day our switch broke basically meaning customers couldn't connect to the net. This old lady didn't really understand and was addement on getting me to check the settings on her machine that had been working till this morning!! As you can imagine we had hundereds of other people calling and to get this old dear off the phone I had to tell her that "The whole Internet is down today and nobody can get on" Strangely enought she took this as a solution and went on her merry way ?!?
( , Mon 25 Sep 2006, 10:07, Reply)
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