Oldies vs ComputersAs someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
(
chthonic, Fri 22 Sep 2006, 13:58)
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SisterI'm the baby of the family and I'm in IT so my brother and sister often call me for support issues. I'm really a programmer but this doesn't stop them thinking I know everything about their PCs.
The worst time was when my sister called me about some problem she was having. I sorted it out over the phone and she dutifully read out "Turn off your computer". Admittedly, she'd never seen this message before as she'd bought a PC just after they started turning themselves off.
"What do I do now?" she asked.
"Turn off your computer," I answered, trying to keep my temper, as she tends to get upset when I shout. "Then wait ten seconds and turn it back on."
"OK"
We wait.
"It's still there! That message telling me to turn off the computer. It's still there."
"What?" Penny drops. I spend 10 minutes explaining the difference between a computer and a monitor.
She knows better now. I think.
(, Mon 25 Sep 2006, 14:07, Reply)
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