Oldies vs Computers
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
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Doctors are Wankers
Monday morning, technical support line for GP Surgery Software, dithering angry Shipman type doctor rings up from some Manchester surgery, shouting and generally being an arse as ALL doctors are, conversation goes like this :
Me : Whats the..
Doctor : You lot are usless, i can never get a straight answer, can you help me?
Me : Whats the..
Doctor : phah, i knew i was wasting my time, wot wot, don't you know who i am?
Me : Not yet, Whats the..
Doctor : don't get uppety with me, i want to to fix my problem..
Me : Whats the..
yada yada yada, 10 minutes pass while he bitches and moans about the shit level of service he gets, etc, finally...
Me : Whats the problem sir?
Doctor : No-one can log on to the server, can u see what the problem is?
Me : Whats on the server screen at the moment?
Doctor : How am i supposed to know? you're the technician.
Me : i just need you to check whats on the screen to help me with diagnosis
Doctor : dear lord, it's in a locked office, how inconvienient this is, i'll have to get the key
yada yada yada another 10 minutes while he gets the equally snotty receptionist to find a key, who's also bitching about us in the background until..
Doctor : right, we have a key, lets see......
Me : Hello?
Me : Hello?
Doctor : Right *sheepishly* we've found the problem, we've had a break in. the server is missing.
There was then another 25 minute conversation while i tried to explain "no, we couldn't get your appointment data as it was ON the server that was now in the boot of some charvers' Nova in Manchester somewhere and that it wasn't a good practice to leave your BACKUP tapes IN the server....
Happy Days
( , Mon 25 Sep 2006, 15:05, Reply)
Monday morning, technical support line for GP Surgery Software, dithering angry Shipman type doctor rings up from some Manchester surgery, shouting and generally being an arse as ALL doctors are, conversation goes like this :
Me : Whats the..
Doctor : You lot are usless, i can never get a straight answer, can you help me?
Me : Whats the..
Doctor : phah, i knew i was wasting my time, wot wot, don't you know who i am?
Me : Not yet, Whats the..
Doctor : don't get uppety with me, i want to to fix my problem..
Me : Whats the..
yada yada yada, 10 minutes pass while he bitches and moans about the shit level of service he gets, etc, finally...
Me : Whats the problem sir?
Doctor : No-one can log on to the server, can u see what the problem is?
Me : Whats on the server screen at the moment?
Doctor : How am i supposed to know? you're the technician.
Me : i just need you to check whats on the screen to help me with diagnosis
Doctor : dear lord, it's in a locked office, how inconvienient this is, i'll have to get the key
yada yada yada another 10 minutes while he gets the equally snotty receptionist to find a key, who's also bitching about us in the background until..
Doctor : right, we have a key, lets see......
Me : Hello?
Me : Hello?
Doctor : Right *sheepishly* we've found the problem, we've had a break in. the server is missing.
There was then another 25 minute conversation while i tried to explain "no, we couldn't get your appointment data as it was ON the server that was now in the boot of some charvers' Nova in Manchester somewhere and that it wasn't a good practice to leave your BACKUP tapes IN the server....
Happy Days
( , Mon 25 Sep 2006, 15:05, Reply)
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