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This is a question Oldies vs Computers

As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.

Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.

Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...

(, Fri 22 Sep 2006, 13:58)
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Wireless power?
Working in the support team for an educational IT supplier, I was working the late shift with a n00b I was training. A client phones at 5 minutes to leaving time, saying that they'd had a power cut but that only one of their servers had stayed up, although they had a UPS.

Talk the n00b through my thinking that they haven't fitted a serial cable to the second server, so it hasn't had a shutdown command, so it just stayed up until the battery on the UPS went flat.

So, talking the client through the connections on the back of the UPS:

Me: You've got two kinds of cable - thin ones are data cables, thick ones are power cables.
client: Yep.
Me: OK, how many data cables have you got?
client: One, which goes to the server that stayed up. Oh, wait. There's only one power cable as well.....

Completely true. No apologies for length, it satisfies me.....

/Goes back to lurking.
(, Tue 26 Sep 2006, 13:23, Reply)

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