Oldies vs ComputersAs someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
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chthonic, Fri 22 Sep 2006, 13:58)
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Managers..Senior manager - insisted on talking to me rather than the 1st liners.
Problem? Password reset. *clickty-click* - it's done. 2 hours later he'd managed to lock his account again. He'd forgotten his password. *clickity-click* account unlocked, password reset to alan123. 1 hour later - he rang back again. Forgotten his password and locked his account - again! So this time I changed it to IAMTHICK! - he didn't forget that bugger.
He did complain to my boss and a few others but after we'd reviewed his call records to the helpdesk and found he'd called 73 times for password resets in the last year they reckoned I was justified in calling him thick....
Cheers
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Legless Mister Stabby - shanks for the memory, Tue 26 Sep 2006, 17:53,
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