Absolute Power
Have you ever been put in a position of power? Did you become a rabid dictator, or did you completely arse it up and end up publicly humiliated? We demand you tell us your stories.
Thanks to The Supreme Crow for the suggestion
( , Thu 8 Jul 2010, 14:09)
Have you ever been put in a position of power? Did you become a rabid dictator, or did you completely arse it up and end up publicly humiliated? We demand you tell us your stories.
Thanks to The Supreme Crow for the suggestion
( , Thu 8 Jul 2010, 14:09)
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Sales drones I hate.
I've found hekpdesk-type call centre workers are generally very poor (and not resorting to deception as telesales droids do) or want to help but are bound by scripts.
For example: I called Cable & Wireless once because ther system wouldn't allow me to activate my broadband from a Linux system. The first guy I spoke to said something like "We don't support Windows linux.". But, when I aske why he couldn't just activate me anyhow, he replied "try calling back in a little while 'our system has problems'. It took a minute to realise it -- but calling back and simply asking for activation without mentioning Linux had me up and running.
Non-sales call centre staff are usually great, as long as you listen carefully.
( , Tue 13 Jul 2010, 19:03, Reply)
I've found hekpdesk-type call centre workers are generally very poor (and not resorting to deception as telesales droids do) or want to help but are bound by scripts.
For example: I called Cable & Wireless once because ther system wouldn't allow me to activate my broadband from a Linux system. The first guy I spoke to said something like "We don't support Windows linux.". But, when I aske why he couldn't just activate me anyhow, he replied "try calling back in a little while 'our system has problems'. It took a minute to realise it -- but calling back and simply asking for activation without mentioning Linux had me up and running.
Non-sales call centre staff are usually great, as long as you listen carefully.
( , Tue 13 Jul 2010, 19:03, Reply)
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