I'm a Grease Monkey and....
WE do not rip people off, if a car comes in for service unless it is safety related we just advise the customer,if safety related we ask for authorisation before we do it. Customers are encouraged to talk to us, and I have refused to road test vehicles due to their dangerous state and this has been written on the invoice. End result we are booking for three weeks time at the moment we are that busy. Word of mouth is a powerful thing
(johnners hitting things with hammers until they work, Thu 27 May 2010, 20:02, Reply)