I am also someone who has had this job
And frankly there are 3 facts you need to know:
1) We're paid absolute peanuts, the money does not match any kind of commitment to commit to memory the vital statistics of some mid-range LG flat-screen TV and the other 800 items a store may be selling.
2) There is absolute no training whatsoever.
3) Most 16-20 year olds who are in this job are only there temporarily.

Furthermore, managers are absolute arse-candles. Bunch of feckless pen-pushers who are only slightly more qualified than the monkeys you berate (and thus wear a coffee and snot stained tie to remind you of this qualification) who scream at you if you display any level of honesty. You're the exception, if I said to you 'Sorry Guv, not a clue' you might appreciate the honesty but the average punter will probably not be too impressed.

I was actually paid worse at this job than I was at Tesco, and the thing is, would you come into Tesco and ask an assistant to name the ingredients and nutritional content of a Tesco Value Frozen Lasagne from memory?

If you're smart enough to recognise that the work-monkey knows about as much as you do about the product you're interested in, why bother asking in the first place? Do you really expect him to reveal any secret information that either the info-card or the display box don't already detail?
(kingh0 is grating the cheese of life, Tue 1 Jun 2010, 16:46, Reply)