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This is a question Screwing up at work

Someone on the security team signed off that a fake bomb had been recovered at Old Trafford when it hadn't. Cue one controlled explosion and a postponed soccer game. Tell us your tales of workplace screw ups and the consequences of your mistakes.

(, Tue 17 May 2016, 8:59)
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I once (a long time ago, before all the wonderful SAAS systems) set up a system to process credit cards and do auto-billing of subscribers to our web site. However, I messed up the scheduling, and instead of it running once a month, it ran once a minute. As it took a little while for the billing to actually take place, this meant that every single run decided the subscriber needed to renew and it would bill $29.99. Every minute For about 2 hours. Before we realized.

It took me, and a co-worker several hours of frantic work, manually crediting back all the money. Remarkably of the couple of hundred people affected, only one complained, and once we pointed out that it was already refunded, he let it go.
(, Tue 17 May 2016, 22:05, Reply)

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Pages: Popular, 2, 1