A few months ago our help desk introduced an online call logging system and after I mentioned to our relationship manager, a frosty harridan, who's rotundity is in direct correlation with her bitterness, that the link was impossible to find and it should be put on our intranet site, she 'invited me to attend' a course on how to use the online call logging system rather than take on board my useful feedback.

I spent a while trying to formulate a response to accompany my declining of this invite which didn't sound snarky because she was well aware that I already knew how to use it, being involved in the initial user acceptance testing of it. In the end I just declined it. Half an hour later she invited me again to the same sessiona t the same time. So I decided to take straw poll of the people in my office who could actually locate the call logging system and astoundingly 0 out of 35 people could.

I declined the meeting again and this time formulated the neccessary response asking nicely for the link to be placed on our intranet and it was, that same day. The horrid old bag wouldn't even look at me when we crossed paths and I haven't been asked to attend a training course since. I WIN.
(GirlOfTheWorld, Thu 22 Mar 2012, 11:40, Reply)