Customer Service, who needs it?
I used to work in the wonderful world of Asda, where I got what I considered the cushy job of working in the Entertainment and Electronics dept. What was for the most part a piss easy job of just papping CDs and the like onto the shelves was often punctuated with irritating cries of, "DO YOU KNOW THAT SONG WHAT WAS ON THE TELLY?" and other moronic questions.
One guy that came in had apparently been bothering staff for months but had elected me to be his victim for the day, with his sidekicks Wife in a Shopping Buggy Because She's Too Lazy to Walk (tm) and their quite clearly handicapped child, nestled on his mother's lap dribbling away quite happily.
Now, the mix up began when I tried explaining to the guy that when a phone says "blu-tooth" on the box, it doesn't actually mean it comes with a hands free headset, which is something quite different. Easy enough to understand you'd think? No.

When I told him he'd have to buy a headset seperately he started ranting and raving about rip-offs and false advertising and suchlike before insisting that it was me who was wrong and that I was an idiot who didn't know what I was talking about. I told him to "Go ahead and make a complaint if it'll get you the hell away from me" to which he just got angrier and angrier. Cue his buggy-ridden-but-nothing-really-wrong-with-her wife butting in with, "Excuse me, you can't say that to my husband and your shouting is upsetting my child!"
Taking one quick glance I blurted, rather stupidly, "How the fuck can you tell, he's had the same spacky look on his face since you came in!?"

My gf still brings it up whenever we meet new people, as to how I hate disableds and all.

They ended up receiving an (unsigned) standard apology letter from asda and some free vouchers. The manager was grinning into her sleeve when she was supposed to be giving me a formal warning.
Quit a few months later anyway but not before playing Peaches, "Fuck the Pain Away" over the radio.
(baldylocks, Tue 14 Aug 2007, 22:15, Reply)