It is.
Although they employ cowboys and monkeys as engineers and customer service.
( Dr. Shambolic je suis charlie, Tue 5 Jul 2005, 12:58, archived)

At corporate leve
I've always found their engineers to be good. The customer services side is staffed by shambolic showers of horse cunt though.
( Goatworrier had your mum and she was shit, Tue 5 Jul 2005, 13:04, archived)

The monkey who installed one of the cables in my house
had to borrow my drill and masonry bit because his wasn't powerful enough to drill through the wall. He also brought the wrong cover for the junction box so there's now a box of dangling wires that they've never come back to fix.
( Dr. Shambolic je suis charlie, Tue 5 Jul 2005, 13:14, archived)