they are OK
but I've never bothered. Mainly because I only tend to by Hi-Fi stuff from them and unless you're buying rubbish, it doesn't break. Plus, turns out their warranties specifically preclude claims for "having a a large vodka poured into your power amp while you are DJing to 'see what would happen'" and "feeding several sausages to the bass ports on Mission speakers 'to see what would happen'" , which are the only expensive equipment failures I've had.

if you want a 5 year warranty, follow these simple steps.
1)go to Richer sounds and find the telly you want
2)get them to write down the price
3)go to John Lewis and show them the bit of paper, they will price-match and all tellies bought in John Lewis automatically have a free 5-year warranty.

Simples.
( the mighty badger Aphrodite, on a bar stool, by your side, Wed 10 Jun 2009, 16:39, archived)