What was it for?

( Donkey Gums @mattcomedy, Tue 23 Jun 2009, 18:11, archived)

I had my ADSL service moved
from the original telephone number, and onto a new telephone number. They informed me that the cost of transfering the service was free. But after 8 weeks of conversations and emails with a stroppy and shitty cust service dept, they are advising me that although the cost of moving the service was free, there was a period for a few days when an active ADSL service was working on both lines at the same time, and that this is what they are billing me for, basically a 2nd ADSL service for a few days.
( turb0t, Tue 23 Jun 2009, 18:14, archived)

dicks. I will NEVER use them! YOU HEAR ME DEMON!!??!

( Donkey Gums @mattcomedy, Tue 23 Jun 2009, 18:16, archived)

The real pity is that
in the 15 years that I've been with them, I've not had much in the way of technical faults, less than one a year, as far as I can recall. I only transfered to broadband 5 years ago, having used ISDN before that.
( turb0t, Tue 23 Jun 2009, 18:21, archived)