I think she has to provide you with her insurance companies name, at least
as Shambles says, the policy number is meaningless. In any case, do not speak to this woman again. Give as much detail to your insurance company as possible and leave it to them. And don't admit any liability.
( the mighty badger Aphrodite, on a bar stool, by your side, Wed 22 Jun 2011, 12:05, archived)