We like to play telephone tennis with sales calls.It goes like this:
1. Pick up call and realise it's a crappy sales call
2. Tell them that yes, your company is VERY interested in what they have to sell, but that they need to speak to someone else, and of course you'd be happy to transfer them.
3. Put them on hold and inform your office mates that you've got a player
4. Leave them on hold for as long as you think you can get away with, perhaps 1 or 2 minutes
5. Transfer them to someone else whose job it is to answer the phone saying that they are from some bizarre department; 'hello, boiler room' etc, the weirder the better
6. Colleague then says that the call must have been transferred incorrenctly and that they would be happy to put them through.
7. Go to step 4
8. Game ends when the caller hangs up.
Record so far is 15 minutes.
(1. Pick up call and realise it's a crappy sales call
2. Tell them that yes, your company is VERY interested in what they have to sell, but that they need to speak to someone else, and of course you'd be happy to transfer them.
3. Put them on hold and inform your office mates that you've got a player
4. Leave them on hold for as long as you think you can get away with, perhaps 1 or 2 minutes
5. Transfer them to someone else whose job it is to answer the phone saying that they are from some bizarre department; 'hello, boiler room' etc, the weirder the better
6. Colleague then says that the call must have been transferred incorrenctly and that they would be happy to put them through.
7. Go to step 4
8. Game ends when the caller hangs up.
Record so far is 15 minutes.
Just Juan Cornetto will take you to the lo-rider show n' flaunt ya on,
Tue 2 Jun 2009, 16:13,
archived)
I used to have a link to a alternative telesales script you can use actuallywas really funny.
I dunno what I did with it though.
(I dunno what I did with it though.
Barbarossa is not my real name,
Tue 2 Jun 2009, 16:14,
archived)