I was going to post about how I work in a bank
...and that the customers are all utter cnuts, but it appears that the feeling's mutual....

Meh. It's just a job, I'd rather be a footballer but a blatant lack of skill ruined that ambition at an early age.

I am constantly surprised that people expect banks to be not-for-profit organizations, though; Big Businesses = Bastards. Twas ever thus. I'm just a little cog in a very big machine.

Aren't most other b3tans marketing/advertising twats anyway? :-P
(minlan no longer barks at bancleys, Thu 16 Jul 2009, 22:22, 6 replies)

I dont think
people expect them to be not-for-profit, I think it's more that they expect *some* humanity
(zero.coke, Thu 16 Jul 2009, 22:29, closed)

ha ha ha
...we all have our souls removed at induction...
(minlan no longer barks at bancleys, Thu 16 Jul 2009, 22:43, closed)

I think
it's the general fuckwittery that gets to us:
-Banks making the mistakes
-Not admitting mistakes
-Not wanting to rectify the mistakes
-Not wanting to give us our money
-Being super quick to levy charges
etc
(zero.coke, Fri 17 Jul 2009, 1:33, closed)

They can make profits
They make huge profits on the copious sums of our money that we deposit with them on payday and then spend gradually during the course of the rest of the month, plus the often larger sums we stash in savings accounts.

I don't think it is too much to expect the basic modicum of customer service when we have cause to query the way transactions with this cash are being dealt with. If we didn't give you the cash YOU WOULD NOT HAVE A BUSINESS. At all.
(TalkbackStuck making obscene phonecalls since, Fri 17 Jul 2009, 23:16, closed)

They don't, though
Banks lose money on current accounts; they offer them *purely so* they can get your financial details to sell you insurance, loans, etc. And they don't make much money on savings accounts, either.

Now, if you've got sizeable credit card debt or an unsecured loan, *then* you can justifiably claim that on the profits they're making from you they ought to be providing better service...
(stalinism, Sat 18 Jul 2009, 12:35, closed)

Aren't most other b3tans marketing/advertising twats anyway?
I'm a lorry driver.
(WillI'mNot logs in twice a year, every year, Sun 19 Jul 2009, 2:26, closed)